Every request in one queue
01Capture leads from forms, email or connected channels without losing the source or context.
Private CRM · running on your own equipment · implementation included
Stop losing requests between inbox and follow-up.
CRM is your customer workspace: contacts, requests and follow-up in one place. Your team sees who is responsible and what happens next. We install it for your business and add the tools you need.
Your serverSeparate business dataInstalled and configured for you14-day pilot
Sales pipeline
Follow enquiries through sales stages. Demonstration contacts and amounts; frontend capture with test API responses.
The core workflow
One request. One owner. One next action.
The first version does one job well: move work from incoming request to accountable outcome. Optional industry modules stay out of the way until the core process is working.
A named owner
02Every open request has a responsible person instead of sitting in a shared inbox.
The next action is visible
03Attach a task, deadline and follow-up to the record — not to somebody’s memory.
A clean client history
04Keep contacts, notes, status changes and activity around the relationship.
Outcome, not activity
05See what became won, lost, delayed or still needs attention.
Optional layers later
06Add inbox, files, invoices, analytics or a vertical module after the core workflow proves useful.
Client inbox
Every channel lands in one inbox.
Website forms, WhatsApp and Telegram arrive in one place, automation processes them, and the result is saved to the CRM record – on infrastructure you control.
1it.pro CRM / client inboxAll channels in one place
Client inboxAutomation map
Client inbox
Automation map
BotProcessCRM
Lead processedData is saved to CRM automatically
LiveData residency
Your infrastructureCRM, files, workflows and AI logic under your control.
WebsiteWhatsAppTelegramEmailCRM
See it in practice
See how your team follows every request
Customer requests, contacts and follow-up in the CRM workspace.
Sales pipeline
Follow enquiries through sales stages. Demonstration contacts and amounts; frontend capture with test API responses.
Installation dossier
We configure the system around the process you already need to control.
Implementation is a working sequence, not a hand-off of an empty account.
01 / 05 · Sales pipeline
Sources, stages and next actions
We document lead sources, stages, owners, handoffs, required fields and the actions that currently fall through.
Identity, navigation and access
The CRM is installed, secured and configured with your company name, logo, workspace identity and access policy.
Pipeline records and source history
Existing leads, contacts and working records are mapped before import. The migration path is checked before production cutover.
Apps, channels and integrations
Email, messengers, forms, callback, advertising and selected integrations are connected to the same record.
One accountable command center
Operators receive a focused workspace and agreed rules for status, follow-up and ownership. Additional modules can be enabled later.
Follow enquiries through sales stages. Demonstration contacts and amounts; frontend capture with test API responses.
Optional modules
Keep the core universal. Specialise only when the workflow demands it.
The CRM is not sold as a catalogue of industries. Start with leads, ownership and follow-up. Enable medicine, dentistry or service workflows only after the base process is clear.
Clinic intake and patient-facing operations
Configure intake, request routing, reminders, role-aware handoff and operational records. The medicine module can expose its own Lakmus integration without adding it to unrelated workspaces.
- Guided intake fields
- Reception ownership and follow-up
- Sensitive-question handoff
- Lakmus integration when enabled
Connected operations
Sources come in. Outcomes go back to one accountable record.
Acquisition
- Connection to your website
- GA4 Data
- Google Ads
- AdSaver call tracking
Communication
- Email sending and receiving
- Telegram
- Viber
- Facebook Messenger
Business tools
- Zoho
- Pipedrive
- HubSpot
- Twenty
- SeaTable
- Calendars
One CRM recordsource → owner → outcome
Ownership & control
A CRM you can deploy, brand, back up and keep under operational control.
Administrator accounts, password changes, an extra sign-in code and controlled customer access.
Installation tools for your own server, with a repeatable setup for daily business use.
Tools for making recovery copies of your records and files, and restoring them, are included.
Company name, workspace name, logo, application and browser icons are configurable.
CRM pricing
Start with the core. Add only what earns its place.
A clear monthly base, one-time implementation and optional operating layers.
01
CRM Core
Leads, Kanban, tasks, clients, inbox, files and invoices.
Standard rate€59/ month
Special Ukraine rate€29/ month
02
Installation
Deployment, process setup, branding, access and launch.
Standard rate€590one-time
Special Ukraine rate€290one-time
03
Analytics
Attribution workspace for website, advertising and call-tracking data.
Standard rate€39/ month
Special Ukraine rate€19/ month
04
Support
Ongoing maintenance, help and operational changes.
Standard rate€99/ month
Special Ukraine ratefrom €58/ month
Implementation brief
Map the first CRM installation step.
Three practical questions, then leave the contact details for a focused implementation review.
Step 1 of 3