Skip to main content

First start of your private system

Use the handover instructions for your actual equipment. The address, startup time, accounts and available screens depend on the agreed installation.

Connect and check​

  1. Connect power and the agreed network according to the equipment instructions. Use power protection if it is part of the configuration.
  2. Start the device and wait for the checks described in your handover record.
  3. Open the service address supplied by the team. Confirm the exact address before entering credentials.
  4. Check the connection security. If the browser reports an unexpected certificate or address, ask support to verify it before continuing.
  5. Sign in with your own account and follow the agreed password setup procedure.

Verify the first task​

Open the application included in your installation and repeat the demonstration task. Confirm which data is saved and which user can see it. Test with sample information before importing real records.

A successful login does not verify all integrations or recovery arrangements. Review the handover checklist and backup and support.

If something is missing​

Note the service address, time and visible error. Share a screenshot without passwords or personal records through the agreed support channel. Use the incident checklist.