Services Overview: Choosing the Right Solution
At 1it.pro, we design digital systems around your business workflow, not around abstract technology buzzwords. You do not buy a database or a framework — you get a practical business outcome.
Below is a direct map to help you choose the right package based on your current challenge.
Business Situation to Solution Map
| Your Situation | Recommended Solution | What You Get | What Needs to be Agreed | Product Guide |
|---|---|---|---|---|
| I need a modern website, want to update prices and texts myself, and stop losing enquiries. | OneWindow (Flagship SMB Package) | Fast website, private admin panel for content edits, Telegram alerts, and mini-CRM to track enquiries. | Scope package (Start / Business / Pro), domain, brand materials, languages. | OneWindow Guide |
| I already have traffic or a site, but leads get lost across messengers and phone calls without owners. | 1it CRM (Standalone Implementation) | Dedicated CRM workspace: lead capture, Kanban stages, accountable owners, Next Action tracking, client history. | Sales funnel stages, roles, channels to connect, customer database import. | 1it CRM Guide |
| We spend hours answering repetitive client questions or searching internal guidelines. | AI Solutions (Workflow Assistance) | Private knowledge search (RAG) and draft answer generator for your team with mandatory human validation. | Approved source documents (Ground Truth), pilot scenarios, model routing. | AI Solutions Guide |
| We already developed an AI prototype or bot, but it fails unpredictably and lacks production integration. | AI Prototype Audit & Stabilization | Architecture review, benchmark tests, reliable API/CRM connectors, observability, and fallback rules. | Access to repository, list of recurring failures, agreed acceptance criteria. | AI Pilot & Audit Guide |
| We need to unite Telegram and website chat in one operator window with AI support. | 1Desk (Omnichannel AI Inbox) | Self-hosted team inbox for web widget and Telegram bot with AI pre-qualification and one-click human takeover. | Telegram bot token, operator seats, knowledge base, hosting location. | 1Desk Guide |
| We run a clinic, dental office, or specialized service where patients book consultations. | FrontDesk AI (Specialized Intake) | 24/7 intake on website/chat, FAQ answering, contact collection, and manual appointment confirmation by receptionist. | Treatment list, operating hours, booking rules, consent forms. | FrontDesk AI Overview |
| We require strict confidentiality: corporate files, local AI, and backups must run on our own hardware. | Private AI Station / Private Systems | Compact hardware appliance (miniserver + RAID1 storage + UPS + VPN), running ForgeOS or local AI models. | Physical space, power/network, workload requirements, verified BOM hardware quote. | Private Systems Guide |
Standard Packages vs. Custom Development
Standard Business Packages (OneWindow)
- Turnkey Delivery: Target launch within 7–14 business days once materials are provided.
- Predictable Cost: One-time setup fee + fixed monthly hosting & maintenance fee (see Budget Planning).
- Self-Sufficiency: Change hours, prices, contacts, and images independently without developer tickets.
Custom Engineering & AI Pilots
- Consultative Process: Starts with a diagnostic review and an agreed pilot scope.
- Human-in-the-Loop: All AI actions that affect customer commitments require confirmation by your personnel.
- Infrastructure Freedom: Deploy on European managed cloud or on your own physical hardware.
Independent ownership
We do not lock you into proprietary site builders (like Wix or Squarespace) with hidden transaction cuts. You retain full ownership of your data, domain, and assets.
Next Steps
- If you are starting a new business web presence, see the OneWindow Introduction.
- To understand preparation steps, review the Client Brief and Materials & Access.